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Career Opportunities

NJSA Members are encouraged to post open positions at no charge on this page of our website.  To list a posting for up to three months, please email the job information to office@njsa.com.   Please allow up to 24 hours for a job to be posted.

  • 16 Jan 2019 1:27 PM | Denise Downing (Administrator)

    Location: New York, NY

    To apply, please send resumes to melissa@useredge.com OR apply directly on our Web site, www.useredge.com

    Are you looking to blend you passion for documentation with your knowledge of User Experience?

    The role:

    • The UX Standards Writer owns the writing, maintenance, and production of UX design standards for the Client Products.
    • You will work as part of the Product Documentation and UX teams, collaborating to produce clear, organized, actionable rules and documentation for software and web design.
    • You will interact with designers, programmers, and product owners at all levels of the company and drive the scope and direction of the UX standards and design documentation system.

    This includes:

    • Contribute ideas to the design process and clarify rules and standards into clear, actionable guidelines for designer, programmer, and business audiences.
    • Challenge, clarify, and explain design decisions to produce clear, organized, actionable rules and documentation.
    • Work independently to ensure quality deliverables for UX while participating and contributing as part of a larger documentation team.

    Required experience:

    • 5+ years of technical or standards writing experience.
    • Strong writing and editing skills, with experience writing for both a developer and end-user audience.
    • Strong content architecture skills to produce useful, streamlined documentation.
    • Ability to quickly learn and use new software applications; previous experience with technical documentation authoring tools, image creation applications, and wireframing tools is a strong plus.
    • Flexibility and the skills to successfully navigate frequent change and ambiguity.
    • Facility for acting quickly on decisions while maintaining attention to accuracy.
    • Strong time management, organization, and self-management skills and the ability to manage multiple projects with variable timeliness.
    • Demonstrated initiative to innovate solutions and to both challenge and encourage ideas.

    The ideal candidate will have:

    • Experience in UX design, including information architecture, interaction design, or web design.
    • Demonstrated experience testing work, concepts, and documentation with users and interviewing subject matter experts to gain the insight necessary to further content and concepts.
    • Background in product development, including previous experience working closely with designers and programmers.

    Samples will be required. Examples of the work we would like to see…..

    • Documentation of design standards
    • Proficiency in describing and illustrating UI elements
    • Strong procedural writing and explanation of concepts
    • File organization optimized for ease of use


  • 3 Jan 2019 4:37 PM | Denise Downing (Administrator)

    Job Title: Technical Writer (Direct Hire)

    Location: New York, NY (Note, remote work is NOT an option, however if you are looking to relocate to NYC, resumes will be considered)

    To apply, please send resumes to melissa@useredge.com OR apply directly on our Web site, www.useredge.com

    If you are an energetic technical writer with a passion for Client Facing - Benefit Focused - Software Documentation, who enjoys working on a team where your input and idea generation is valued, this is a great opportunity for you.

    You will work in a fast-paced environment, interacting with product managers and programmers at all levels of the company, and driving the scope and direction of documentation deliverables.

    This includes:

    • Research, write, and produce a high volume of client-facing documentation for a dynamic product.
    • Build engaging benefit-focused material with excellent attention to detail and strong content organization.
    • Generate creative ideas while working both independently and collaboratively as part of a team.
    • Manage a high volume of projects and priorities independently, in close collaboration with multiple stakeholders.

    Required:

    • 3 or more years of technical writing experience or related discipline.
    • Strong writing skills appropriate for an end-user client audience.
    • Confirmed experience taking a creative approach to engaging, benefit-based content.
    • The ability to analyze and transform custom financial tools and analytics into accurate, user-friendly documentation.
    • Tested project management skills, including strength in managing and organizing multiple projects with variable timelines.
    • A proven track record of success interacting with all levels of staff and management, including business specialists, development teams, and senior management.
    • The ability to quickly learn and use new software applications.
    • Editing experience.
    • Demonstrated initiative in innovating and implementing workflow, process, and technical solutions.
    • Experience in a role which required a working understanding of financial markets.
    • Aptitude for strong visual display of information and image production as part of effective content design.
    • Experience with DITA, HTML, or online authoring tools.


  • 7 Dec 2018 12:07 PM | Denise Downing (Administrator)

    Job Title: Instructional Writer and Learning Program Manager (Onboarding Content/ Production Manager)
    Contract to Hire, Initial term: Anticipated 6 month
    Location: Iselin NJ, commutable candidates only please
    Industry: Software

    The ideal candidate will have:

    • Superb Instructional Writing experience
    • Sales Learning experience
    • New Hire Sales Training
    • Software, SAAS, Cloud Solutions a plus
    • Program Management (end to end learning, including tracking learner attendance, performance, metrics)

    In this role, you will collaborate with product teams, industry SMEs, sales leaders, and enablement experts to bridge sales skills with specific industry knowledge for our new hires.

    You will also track and manage new hire success and focus on the “new hire experience”.

    Your goal is making sure all learners have the skills to speak the customer’s language.

    This is NOT your everyday writing and production gig.

    This is a challenging role for someone who is an exceptional learning content writer, rock-solid in managing content production and is passionate about helping people learn.

    PRIMARY RESPONSIBILITIES

    • Manages content development from start to finish, from the initial outline/version to the finished product, through rounds of edits and revisions
    • Writes and shapes creative, compelling, and concise content from the ground up, working with internal and external subject matter experts
    • Develops various learning resources including, but not limited to, video scripts, case studies, tip sheets, assessments, challenge questions, templates, and other supporting resources
    • Track learning webinar attendance and oversee assessment completion
    • Keeps new Account Executives accountable on their progression through the Onboarding Journey
    • Manages all quantitative and qualitative program survey metrics and provides roll-up reporting to leadership
    • Communicates program success metrics to larger the Onboarding organization on a bi-weekly basis
    • Manages group dialog in Salesforce CRM (Chatter) to foster greater collaboration, transparency and further development
    • Works with onboarding team to document processes and drive efficiencies with enablement’s technical operations team

    PROFESSIONAL EXPERIENCE/SKILLS PREFERRED

    • Minimum 3 years of professional writing experience
    • Experience writing for sales, product, and/or technology companies (samples requested)
    • Salesforce CRM (User or Power User) a Plus
    • Innovative and creative writer, unafraid to take risks
    • Ability to take complex, sometimes mixed messages from multiple stakeholders and transform them into simple, elegant, and clear copy
    • Ability to thrive in a fast-paced, rapidly changing, demanding environment
    • Knows how to balance high standards for quality with the need to get to market fast
    • Deadline-driven self-starter with good judgment
    • Brings a deep understanding of our sales learners, and be able to put yourself in the mind of the learner to create incredible, fun, aspirational, relevant content
    • Demonstrates excellent communication and time-management skills, leadership and judgment
    • Demonstrates a proactive, results-driven, attention to detail approach to the work
    • Accountable to ensure deadlines are met

    Applicants should send resumes to melissa@useredge.com OR apply directly through www.useredge.com.

  • 29 Oct 2018 12:11 PM | Anonymous
    Organization: UserEdge Technical Personnel
    Date Posted: 10/29/2018
    City: Woodcliff Lake 
    Location: New Jersey 
    Country: United States Primary 
    Category: Human Resources 
    Type of Position: Direct Hire 
    Education Requirement: Bachelor's Experience Requirement: 3-5 years

    Description & Details

    Product Training Development – Oncology Sales Training

    This is a DIRECT HIRE position located in Bergen County NJ

    • Contract to Hire will also be considered
    • Relocation will be considered
    • Some remote flexibility will be considered

    Please note:

    Only candidates with recent ONCOLOGY SALES/TRAINING EXP. PARTICULARLY WITH TUMORS can be considered (Renal cell carcinoma-RCC)

    Ideally, will have the following but less years will be considered:

    • 8+ years of pharmaceutical/biotech industry experience; preferable a proven track record of successful sales performance or marketing experience.
    • 4+ years training or teaching-related experience, including knowledge of adult learning principles and experience with distance learning and learning management system

    The role:

    • Responsible for strategically aligning training strategies and content to support Company organizational goals.
    • Effective execution in this role will have a measurable impact on the organization by enhancing the capabilities of the Sales Force through initial product training, advanced product training, improved selling skills, disease state knowledge, clinical and business acumen and application of Challenger.
    • Serve as the lead point-person and training subject matter expert with the assigned secondary customers (Brand & Marketing Teams).
    • Serve as training representative on the commercial brand teams and coordinates brand/customer training strategies and needs.
    • Serve as training liaison for training and sales with the assigned secondary customer and is responsible for managing training communications between the secondary customer, sales training teams, and the field sales forces.
    • Assume a leadership role within the Commercial Training team, mentoring colleagues and assisting the Director of Commercial Training on special projects and initiatives.

    Essential Functions

    1. Product Training Development:

    • Partner with stakeholders to develop and maintain product & brand related sales training tools, workshops, and classroom presentations to ensure they are current and meet the needs of all stakeholders.
    • Develop continuous learning tools, e-learning, Advanced Training and Experiential training as well as assessment programs to support all sales training programs and that are aligned to a brand and stakeholder needs.
    • Responsible for managing the development, implementation, and evaluation of such programs.
    • Ensure projects and materials are evaluated against and meet good training and adult learning principals and ensure all projects and materials have been through the correct regulatory review process before being delivered to field sales forces.
    • Participates and advises during Market Research, Ad Boards, Task Force, Commercial Brand Teams and Marketing Staff meetings to consult on the development of Company’s promoted products and to develop appropriate training tools that meet the needs of the assigned customer and are applicable and meet the needs of our field sales forces and are aligned with Challenger.
    • Support secondary customer by developing training tools, workshops, presentations and brand content in for all Brand outreach initiatives and for all Product Launch, Sales, and POA Meetings.
    • Take the lead in “Train-the-Trainer” programs when rolling out assigned customers training programs and materials to field sales management teams at pre-POA meetings and support as required field POA meetings.
    • Responsibilities Interaction & Collaboration level: Requires interaction with manager and director level in sales and marketing on daily to weekly basis.

    2. Vendor Management:

    • Interviews, evaluates, and selects vendors for capabilities appropriate to the development of materials to meet the needs of learning and marketing initiatives.
    • Manage vendors and projects to meet project goals and to optimize timing and budgetary requirements.
    • Responsibilities Interaction & Collaboration level: Requires interaction with vendors and key senior stakeholders at Sr manager and director level in sales, sales training, and marketing on daily to weekly basis.

    3. Special Projects and Other Departmental Support:

    • Supporting any training projects and other department initiatives, to include Senior Management Special Projects, Corporate Task Forces, Large Cross Functional Training Projects (e.g. Product Launches, New Hire Classes, Home Office Training, etc…)
    • Responsibilities Interaction & Collaboration level: Requires interaction with key senior stakeholders at director level and above cross functionally on a weekly/bi-weekly basis.

    4. Self-Development:

    • Maintains and enhances product and disease state knowledge to stay current on national sales trends and innovations to ensure the proper creation of training materials. Continuously develop and maintain latest knowledge of Challenger

    5. Integration and Sustainment of Challenger:

    • Appropriately integrate Challenger into the creation of training materials and content.
    • Ensure current training materials incorporate and align with Challenger. Develop and deploy workshops to build Challenger skills for both ongoing and ad-hoc training events.
    • Measure Challenger effectiveness and utilization in the field.
    • Responsibilities Interaction & Collaboration level: Requires interaction with manager and director level in sales and marketing on daily to weekly basis.

    Job Qualifications

    • Minimum of a Bachelor’s degree, preferable in a life science field or adult learning.
    •  Ideally but will flex - 8+ years of pharmaceutical/biotech industry experience; preferable a proven track record of successful sales performance or marketing experience.
    • Ideally but will flex -4+ years training or teaching-related experience, including knowledge of adult learning principles and experience with distance learning and learning management system.
    • Strong understanding of adult learning principles, including virtual training design and delivery.
    • Excellent written and verbal communication skills.
    • Demonstrated leadership ability within the Commercial Training team.
    • Strong interpersonal and collaboration skills in order to interface effectively with various cross-functional groups.
    • Strong platform style – ability to make large group presentations at regional and national meetings.
    • Strong project management skills such as scheduling, planning, and prioritizing several diverse activities, initiatives, and projects from different individuals, groups, or departments.
    • Must have demonstrated the development of new and creative solutions to a variety of challenging problems.
    • Proficiency in MS Office Suite (Word, Excel, PowerPoint,)Adobe Acrobat, WebEx and Adobe Connect.
    • Must possess the skills and ability to assimilate information to create workshop designs.
    • Travel up to 30% of the time.
    • Oncology experience required.
    • Preferred: Previous experience with Challenger

    How to Apply / Contact

    To Apply Please Visit our Web site

    www.useredge.com

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    As a member benefit, NJSA members are able to post career opportunities on the NJSA website at no charge. 

    To list a posting for up to three months, please email the job information to office@njsa.com.  

    Please allow up to 24 hours for a job to be posted.

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